Public Benefits

We're creating a world where finding and applying for public benefits is simple, fast, and easy

During the pandemic, Google.org and the City of Seattle launched CiviForm for residents and community organizations to find and apply to multiple programs in one place, and for government teams to streamline services to communities in need. Thousands of Seattle residents have applied for public assistance with the average time to apply reduced from 30 minutes to 5 minutes. CiviForm is collectively developed and maintained by the governments that use it, with pro-bono support from Google.org. In 2023, Exygy began stewarding the next stages of the CiviForm through grant-based funding from Google.org.

We'd love to share more about how we're creating an accessible, effective, compassionate application process for applicants, program staff, and community based organizations.

IMPACT SPOTLIGHT

CiviForm Streamlines Applications to Safety Net Programs

CiviForm is open-source software that helps expand access to critical public services by simplifying the process of administering and applying to public benefits programs. The web application aims to reduce poverty and build pathways to economic mobility by allowing government teams to connect residents with the approximately $80 billion in safety net funds that go unused each year in the US. 

The platform offers residents a centralized hub to find and apply to the full package of benefits available to them. Government teams are in complete control of their own forms - able to launch new programs or make changes based on policy updates at any point. This approach to digitizing services has led to significant impact in time saved and dollars made available. In the City of Seattle, initial outcomes include: 

33 → 5 mins

Average time to complete application

~$25K

Benefits available for each eligible family per year

Built with government, for government CiviForm is an open-source software collective, with both government-led governance and contributions, as well as a singular, shared codebase. The software is currently launched and about-to-launch in the State of Arkansas Division of Workforce Services, the City of Seattle, the City of Bloomington, and the City of Charlotte. Miami-Dade County has just kicked off and two major cities are poised to start projects in 2024.

Visit civiform.us to learn more about CiviForm

Partnering with Governments to Increase Access to Critical Resources

We’ve worked with cities and counties across the United States to connect residents with critical resources through digital tools. Learn more about how we use thoughtful forms, centralized portals, and reusable applications to find and apply for public benefits.

Learn more:

How We Work

Over the last two decades, we have refined our approach to designing and building products that move the needle on some of the world's most complex challenges.

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Strategic Product Management
Strategic Product Management

We partner with you to understand your organizational and stakeholder goals, needs, and challenges. This foundational work allows us to create a robust roadmap delivery plans to bring them to life. At every step of the way, we provide support, weekly progress reports, and opportunities for reviews.

Our Team Will Seek To:

  • Understand you and your stakeholders’ needs, goals, and challenges
  • Create roadmaps that bring the delivery process to life
  • Support every step of the way with progress reports and weekly syncs
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Thoughtful Design
Thoughtful Design

The design team at Exygy started imagining a design process that uses human-centered design as a foundation, but borrows elements and activities from other design processes, such as Equity-centered Design, Inclusive Design, and Trauma-informed Design to better serve the needs of the populations we design for.
We call it Thoughtful Design. And we are so excited to bring it to your project.

4 Principles of Thoughtful Design:

  • Recognize exclusion 
  • Focus on the Margins
  • Co-create with people who have lived experience
  • Design for users’ cognitive and emotional states
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Tailored Technical Solutions
Tailored Technical Solutions

We always focus on first understanding your tech needs and constraints so that we can deliver high-quality, stable, and scalable code that best fits the needs of your organization. We can do this because we are tech-agnostic and have expertise in multiple tech stacks and digital solutions.

Engineers at Exygy Are:

  • Fluent in multiple tech stacks & tech agnostic
  • Keenly focus on your technological constraints 
  • Are committed to high quality, stable, and scalable code
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Let’s chat

“Workforce development is of utmost importance for the residents of Arkansas, and I am excited to work with Google.org Fellows to make these opportunities easier to access online. I am grateful for this support that will bring greater awareness and a more efficient way to apply to the programs that the State of Arkansas has available.”

- Governor Asa Hutchinson, State of Arkansas

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